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Help My Home Privacy Policy

Tamsin Simpson

8 Banstead Road

Carshalton Beeches       

Surrey

SM5 3N

 

07973 146079

helpmyhomeoriginal@outlook.com

www.helpmyhome.co.uk 

The type of personal information we collect

We currently collect and process the following information: Personal identifiers, name and contact details

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

- invoicing and accounting.

We use the information that you have given us in order to complete the home organisation and styling job you have asked us to do. Or to give you a quote and reply to your email regarding our services.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: 

- Your consent. You are able to remove your consent at any time. You can do this by contacting us.

- We have a contractual obligation.

How we store your personal information

Your information is securely stored.

We keep your name and contact details for 5 years due to tax reasons. We will then dispose of your information by shredding or colour blocking information out.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at helpmyhomeoriginal@outlook.com, 07973 146079, 8 Banstead Road, Carshalton Beeches, Surrey, SM5 3N if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at helpmyhomeoriginal@outlook.com, 07973 146079, 8 Banstead Road, Carshalton Beeches, Surrey, SM5 3N .

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113 ICO website: https://www.ico.org.uk

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